Frequently Asked Questions (FAQ)
are questions that our customers routinely ask us or email about. We divided
FAQs in two different sections.
(For more queries, refer product documentation and tips.)
Palm
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I am having problem
installing Palm component of PalmBFL software. I ran the
PalmBFLSetup.exe for installation. After that I hotsynced. But PalmBFL
will not install on the Palm device. What should I do to install it?
Start your Palm desktop application.
Click on Install button, which is at left-down corner, to launch Install
tool. Select user. Click on Add... button on it and select
PalmBFL.prc from folder where setup has copied all files. Then click on
Done button. Now, PalmBFL is ready to hotsync. Insert Palm in cradle and
press hotsync button on the cradle.
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Is evaluation copy is full flesh version? Are any feature disable in evaluation? Or
What are limitations in evalution version?
Evaluation copy is full flesh version. All features are enabled during evaluation period. Only limitation is that, it has 10 day trial period.
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I put in the registration
code to both the desktop and the Palm and it says invalid code.
We generate the registration code based
on your "Hotsync ID". It is case sensitive. On desktop, you
can enter it in "Welcome/Registration Screen" and Click on
"Register" button. This screen appears each time application
starts, if you are unregistered user. On Palm Handheld, you can register
PalmBFL at any time during the evaluation period as follows. On PalmBFL
Home, open the menu by tapping on Palm’s silk-screen menu button.
Select "Registration" from "Options" menu. There you
can enter registration code in the provided space and tap on
"Register".
I do not want default meals/exercises that are present PalmBFL. How can I have blank meal and exercise databases?
Download following pdb filss and install it on your palm. You will have blank exercise and meal databases.
Blank Meal and Exercise databases
Here you need to add your own meal/exercises in it. Remember, software will not function, if you do not add a sigle meal/exercise in it.
How to Start a New 84 day BFL cycle?
From Windows desktop PalmBFL application, goto "New Cycle" from "Setup" menu. Select your user name from available list and click on "New Cycle" button and follow on screen message to start a new 84 day BFL cycle.
You will get a blank 84 day cycle on palm & desktop, having backup of your previous data on desktop.
Desktop
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If I create record, for
daily upper and lower body, where Plan exercise is different than Actual
exercise than report only shows Actual.
If you see the standard reports of
Body-for-LIFE, for daily upper and lower body exercise, you’ll notice
that Actual exercise is not included in it. We decided to design PalmBFL
reports closer to the standard as much is possible. But we thought it
would be helpful to present actual exercise instead of presenting plan
when they are not the same.
I installed PalmBFL, I planed some days on palm and desktop and performed "HotSync". While syncing it prompted me "Palm Overwritten Desktop, do not plan same day on desktop and palm..."
What should I do?
If you created Plan for, say day 1 upper body, on desktop and also on Palm, then in this case PalmBFL can not decide which plan is correct. By default it will overwrite desktop plan from Palm. To avoid this error message, you should not work(Plan/Perform) for the same day on desktop and palm at a time. Either Plan/Perform on desktop and sync or Plan/Perform on palm and sync.
How to Start a New 84 day BFL cycle?
For Windows User:
From Windows desktop PalmBFL application, goto "New Cycle" from "Setup" menu. Select your user name from available list and click on "New Cycle" button and follow on screen message to start a new 84 day BFL cycle.
You will get a blank 84 day cycle on palm & desktop, having backup of your previous data on desktop.
For Mac User:
From Palm Desktop user backup folder (e.g. \Palm\UserName\Backup), copy all pdb files starting with "PF" (that is, PF*.pdb) to some location as a backup data. Delete PalmBFL from palm. Hotsync, and again install PalBFL.prc file that you have. It will start a blank 84 day cycle. If you would like to have your previous meal and exercise setup data, install PFMealsDB.pdb and PFSetupExDB.pdb file on palm that you copied earlier.
How can I View my previous BFL cycle Data?
For Windows Users:
From windows Desktop PalmBFL application, goto "New cycle" form from "Setup" menu. Select your previous cycle from "Previous Cycle Backup" list and click on "View" button. It will put your PalmBFL desktop in "Backup Mode". Here you can use any part of desktop application to view/modify your previous cycle data by navigating to appropriate forms.
To work normally, again from "New Cycle" form, click on "Restore" button to restore normal mode and to work with your current cycle.
You will get a blank 84 day cycle on palm & desktop, having backup of your previous data on desktop.
For Mac Users:
From Palm Desktop user backup folder, copy PF*.pdb files of your current cycle to some location. Install all PF*.pdb files of your previous cycle that you had copied earlier.
To restore your current cycle data, install current cycle PF*.pdb files on to palm.
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